How we deliver Support Coordintion
Support Coordinators have the flexibility to work remotely or conduct face-to-face support, depending on the needs and preferences of the participants they are assisting. Here's how they adapt their approach:
Remote Support:
1. Communication: Support Coordinators can connect with participants through various remote communication methods such as phone calls, video conferencing, emails, or messaging platforms. This allows for regular check-ins and discussions about goals, progress, and any challenges faced.
2. Information Sharing: They can share relevant resources, information sheets, or documents electronically to provide guidance and assist participants in understanding their NDIS plans.
3. Service Provider Recommendations: By researching service providers in the participant's area remotely, Support Coordinators can recommend suitable options based on individual needs and preferences.
4. Plan Management Assistance: They can help participants navigate plan budgets remotely by providing guidance on claiming processes and managing invoices online.
Face-to-Face Support:
1. In-Person Meetings: Some participants may prefer or require face-to-face meetings for a more personal connection. Support Coordinators can arrange meetings at a mutually convenient location such as the participant's home or a community center.
2. Assessing Needs: By meeting in person, coordinators can better assess an individual's environment and specific support requirements to tailor their assistance accordingly.
3. Accompanying Participants: For certain activities like attending appointments with service providers or accessing community services/resources, coordinators may physically accompany participants to provide support during these interactions.
Ultimately, whether working remotely or conducting face-to-face support sessions, Support Coordinators prioritize tailoring their approach to meet each participant's unique needs while ensuring effective communication and collaboration throughout the NDIS journey
